Position:  Direct Support Professional

Employee Classification:  Non-Exempt/Hourly

Supervisor:  Residential/Program Manager

Job Summary:  The Direct Support Professional (DSP) works daily with residents living in CCI, Inc. supported homes.  The DSP will assure the provision of resident care/health & safety while supporting individuals in exercising personal choice, as well as achieving equality, dignity, opportunity and inclusion in the community.


Qualifications: DSPs at CCI, Inc. must be at least 18 years of age and hold at least a high school diploma or equivalent.  The DSP must possess a valid Oregon or Washington driver’s license or valid state issued ID.  The DSP must be free of alcohol or drug abuse. Employees of CCI, Inc. will have no founded reports of child abuse or substantiated abuse of adults as documented on the job application.  All CCI employees must have an approved background check in accordance with Oregon Administrative Rules (OAR) (407-007-0200 to 407-007-0370) and Oregon Revised Statutes (ORS) (181.534).  CCI, Inc. employees must have a command of the English language (i.e., writing, reading, and speaking) and be able to communicate/respond in the event of an emergency. All CCI employees must be legally eligible to work in the United States.

Essential Functions:  All CCI, Inc. employees are Mandatory Abuse Reporters and MUST report ALL incidents of actual and/or suspected abuse to the Abuse Hotline as trained.  All training is mandatory, including but not limited to:  CPR/SFA, Oregon Intervention System, Medication Administration, ISP/PBSP, etc.  The DSP commits to attendance at all scheduled trainings.    The DSP will provide resident supervision as defined by Individual Support Plans (ISP), as well as, constant and consistent implementation of resident ISPs and Positive Behavior Support Plans (PBSP) which may include physical intervention per OIS guidelines. Administration of medications, etc. as prescribed by physician or medical personnel.  Cleaning/sanitizing equipment, vehicles and grounds of residential programs to ensure safe living and working environment.  The DSP will ensure the maintenance of receipts and accountability for monies when signing for any resident funds or petty cash.


Utilization of Therap software for resident record keeping (T-logs, General Event Reports-GERS, data tracking, etc.) and Kronos Workforce software for purposes of personal timekeeping as well as adherence to all policies, procedures, guidelines regarding use of electronic communications.  The DSP will ensure residents are supported as defined in their ISPs.  This may include but is not limited to:  activity schedules, the use of company vehicles, public transportation or walking to see that  are able to access the community, providing meals/snacks, personal care needs (bathing, toileting, personal grooming, mobility, etc.), etc. The DSP will accept other  as assigned by the Residential/Program Manager, Assistant Manager/Lead DSP and/or Administration of CCI, Inc.

Work Conditions: DSPs at CCI, Inc. provide frontline support to the individuals we serve, both children and adults.  These individuals are diagnosed with a variety of Intellectual Disabilities, Developmental Disabilities, Mental Health Disorders, and Medical Conditions.  Due to their disabilities, residents are often unpredictable and at times may become extremely aggressive towards staff, peers and others (hitting, kicking, scratching, biting, choking, hair pulling, throwing objects, etc.).  Severe self-injury, suicidal ideation, severe property aggression and unsafe use of flammable materials are also means by which individuals served express themselves.  Residents may display behaviors of an inappropriate sexual nature.  This may include verbalizations as well as attempts or actual grabbing or touching of staff.  Bending, stooping, twisting, reaching, walking and standing may be necessary.  Lifting requirements up to 50 lbs. +may be necessary.  Horseplay or engaging in contact sports at any time is not permitted.

This Job Description is not intended to be all inclusive.  CCI, Inc. reserves the right to revise or modify job responsibilities/essential functions as resident support needs, contractual requirements, and/or fiscal factors dictate.  This job description is not an employment agreement or a complete list of everything employee may be asked to do.